Operations & Reliability Insights

Latest updates on system operations, monitoring standards, and coordination protocols across Canada's central grid.

System Operations Reliability AI & Coordination Planning Cycles
Abelardo Hayes May 15, 2026 12 comments

Enhancing Grid Resilience with AI-Assisted Monitoring

Exploring how artificial intelligence is being integrated into real-time monitoring protocols to predict and mitigate potential disruptions across the PrairieGrid network.

Linnea Johns April 28, 2026 8 comments

Annual Planning Cycle Review for 2027-2030

A detailed overview of the upcoming planning cycles, focusing on infrastructure upgrades and reliability targets for the central Canadian regions.

Linnea Johns March 22, 2026 15 comments

Case Study: Winter Peak Load Management

Reviewing the strategies and operational adjustments that ensured system reliability during the record-breaking winter demand period.

How can I get technical support?Our technical support team is available 24/7 via the dedicated support portal on our website or by calling the emergency operations line at +1 (204) 555-0167 ext. 2.
What are the support hours for non-emergency inquiries?General inquiries and coordination requests are handled Monday to Friday, 8:00 AM to 6:00 PM Central Time. You can reach us at [email protected] or via the contact form.
How do I report a system anomaly or reliability concern?All system monitoring alerts and anomaly reports should be submitted through the secure PrairieGrid Ops dashboard. For immediate grid-impacting issues, use the priority phone line.
Who do I contact for coordination and planning cycles?For regional coordination, protocol updates, and planning cycle reviews, please contact our System Operations Coordination desk at [email protected].
Is there documentation available for monitoring standards?Yes. All current monitoring standards, protocol manuals, and process charts are available in the 'Resources' section of your operator portal. Access requires authentication.
How can I request access to AI-assisted continuity tools?Access to our AI resilience and continuity modules is granted to authorized personnel. Submit an access request through your account manager or via [email protected].