System Operations for a Reliable Grid

PrairieGrid Ops ensures the stability and resilience of Canada's central energy infrastructure through advanced monitoring, AI-driven coordination, and proven operational protocols.

Modern energy control room with digital grid map
Optimize Your Grid Reliability

Discover our AI-assisted monitoring protocols and coordination standards designed to enhance system resilience across central Canadian regions.

Request a System Review
Access Planning & Coordination Tools

Explore our modular process charts and planning cycles to streamline your infrastructure operations and improve reliability metrics.

View Operations Library
Join Our Reliability Network

Connect with PrairieGrid Ops experts for coordination on system operations, standards development, and resilience planning.

Contact Our Team
How can I get technical support?Our technical support team is available 24/7 via the dedicated support portal on our website or by calling the emergency operations line at +1 (204) 555-0167 ext. 2.
What are the support hours for non-emergency inquiries?General inquiries and coordination requests are handled Monday to Friday, 8:00 AM to 6:00 PM Central Time. You can reach us at [email protected] or via the contact form.
How do I report a system anomaly or reliability concern?All system monitoring alerts and anomaly reports should be submitted through the secure PrairieGrid Ops dashboard. For immediate grid-impacting issues, use the priority phone line.
Who do I contact for coordination and planning cycles?For regional coordination, protocol updates, and planning cycle reviews, please contact our System Operations Coordination desk at [email protected].
Is there documentation available for monitoring standards?Yes. All current monitoring standards, protocol manuals, and process charts are available in the 'Resources' section of your operator portal. Access requires authentication.
How can I request access to AI-assisted continuity tools?Access to our AI resilience and continuity modules is granted to authorized personnel. Submit an access request through your account manager or via [email protected].